Terms & Conditions
BayView Downings
Operated by Roundhill Properties Ltd
Crocknamorleog, Downings, Co. Donegal, Ireland, F92 TD81
Email: reservations@bayviewdownings.com
Website: https://bayviewdownings.com
Last updated: 16 October 2026
1. Introduction
Welcome to BayView Downings. These Terms & Conditions apply to accommodation bookings, stays, gift vouchers and other services provided by Roundhill Properties Ltd, trading as BayView Downings.
By making a reservation or purchasing a service, you agree to the applicable terms made available to you before completing your booking or purchase.
Nothing in these terms affects your statutory rights under applicable Irish consumer law.
2. Accommodation Bookings
BayView Downings provides guesthouse accommodation and self-catering apartments in Downings, Co. Donegal.
Accommodation bookings are subject to availability, the selected accommodation type, occupancy restrictions and the rates and conditions displayed when booking.
Guests are responsible for ensuring that all information provided during the booking process is accurate.
A booking is confirmed when confirmation has been issued by BayView Downings or the relevant booking provider.
3. Rates and Pricing
Accommodation rates are displayed during the booking process and may vary depending on the accommodation type, dates, occupancy, availability and selected rate plan.
Prices are displayed in euro unless otherwise stated.
Any applicable taxes, additional guest charges or mandatory fees will be disclosed during the booking process.
Promotional rates and special offers may be subject to additional conditions, which will be displayed with the relevant offer.
4. Payments and Deposits
Payment requirements depend on the accommodation type, booking channel and rate plan selected.
Where a deposit or advance payment is required, the amount and payment schedule will be communicated during booking.
Any outstanding balance must be paid in accordance with the conditions of the confirmed reservation.
Payments may be processed through secure third-party payment providers.
Guests booking through third-party platforms should refer to the payment conditions included in their booking confirmation.
5. Cancellations, Amendments and No-Shows
Cancellation and amendment conditions depend on the accommodation type, selected rate plan and booking channel.
The cancellation policy shown during booking and included in your confirmation applies to your reservation, subject to applicable consumer law.
Some promotional or discounted rates may have different cancellation conditions.
Requests to amend or cancel direct reservations should be sent to reservations@bayviewdownings.com.
Amendments are subject to availability and may result in a change in price.
If a guest does not arrive for a confirmed reservation, the applicable no-show conditions stated in the booking confirmation will apply.
For reservations made through third-party booking platforms, guests should follow the cancellation and amendment procedures provided by that platform.
6. Check-In and Check-Out
Check-in and check-out arrangements will be communicated in the booking confirmation or pre-arrival information.
Guests should contact BayView Downings in advance if they expect to arrive outside the stated check-in arrangements.
Early check-in and late check-out requests are subject to availability and may incur additional charges where agreed in advance.
7. Occupancy, Children and Additional Guests
Each guesthouse room and self-catering apartment has a maximum permitted occupancy.
The number and ages of guests must be accurately declared when booking.
Children’s accommodation arrangements, camp beds and additional guest charges vary by room type.
Where an additional camp bed is permitted, it must be requested and confirmed in advance.
Additional guests may incur charges depending on the accommodation type and the ages of the guests.
Maximum occupancy limits must not be exceeded, and additional guests cannot be accommodated without prior approval.
8. Guesthouse Accommodation
Guesthouse accommodation includes the facilities and services described in the relevant room listing and booking confirmation.
Room layouts, bed configurations, views and amenities may vary.
Where double or twin arrangements are available, requests will be accommodated where possible but are subject to confirmation.
Guests should notify BayView Downings of accessibility requirements or special accommodation needs before arrival so that suitability can be confirmed.
9. Self-Catering Apartments
Guests staying in self-catering apartments are responsible for using the accommodation, furniture, appliances and facilities with reasonable care.
Apartments must not be occupied by more guests than the confirmed maximum occupancy.
Guests are expected to leave the accommodation in a reasonable condition at departure, allowing for normal use.
Any property-specific instructions or additional conditions communicated before booking or arrival will also apply, provided they are consistent with applicable law.
10. Guest Responsibilities
We ask all guests to respect other visitors, staff, neighbouring properties and the facilities provided.
Guests must not engage in unlawful, dangerous, disruptive or abusive behaviour.
Smoking, pets, parties and other property-specific restrictions are governed by the rules communicated for the accommodation booked.
BayView Downings reserves the right to take reasonable and proportionate action where guests seriously breach accommodation rules, subject to applicable law.
11. Damage and Loss
Guests should report accidental damage, breakages or maintenance issues as soon as reasonably possible.
Guests may be responsible for reasonable costs arising from damage caused by negligence, deliberate acts or misuse, subject to applicable law.
Normal wear and tear will not be treated as guest damage.
Guests are encouraged to take reasonable care of their personal belongings.
Nothing in these terms excludes or limits liability where doing so would be unlawful.
12. Tilly’s Restaurant
Tilly’s Restaurant operates as part of BayView Downings.
Restaurant opening hours, menus, availability and reservation arrangements may change.
Restaurant reservations are subject to availability and any conditions communicated when the reservation is made.
Guests should advise the restaurant of relevant dietary requirements or allergies before ordering.
While reasonable care is taken in food preparation, guests with serious allergies should discuss their requirements directly with restaurant staff.
13. Gift Vouchers
BayView Downings gift vouchers are available through our online gift voucher provider, Gift Up.
Gift vouchers may be redeemed towards eligible accommodation at BayView Downings or food and drinks at Tilly’s Restaurant, subject to the voucher’s stated conditions.
Advance booking is recommended, and all reservations are subject to availability.
Vouchers may be redeemed in full or in part where supported by the voucher system.
Vouchers cannot be exchanged for cash, except where required by law.
Gift voucher validity, expiry, redemption and refund conditions are subject to applicable Irish consumer law, including the Consumer Protection (Gift Vouchers) Act 2019 where applicable.
Gift vouchers covered by that legislation generally must have a minimum validity period of five years. Any shorter period will apply only where a lawful exception exists.
Lost or incorrectly delivered vouchers should be reported to BayView Downings so that available verification and recovery options can be reviewed.
Purchases made through Gift Up may also be subject to the payment and technical processing terms of that service.
14. Website Information
We aim to ensure that information on the BayView Downings website is accurate and up to date.
Photographs, descriptions and promotional information are provided to illustrate our accommodation and services.
Minor variations in furnishings, presentation or facilities may occur.
Where a material change affects a confirmed booking, we will communicate with the guest and address the matter in accordance with applicable law and the booking agreement.
15. Events Beyond Our Control
Occasionally, circumstances outside our reasonable control may affect the availability or delivery of accommodation and services.
These may include severe weather, utility interruptions, emergencies, government restrictions or other unforeseen events.
Where such circumstances affect a booking, we will communicate with the guest as soon as reasonably possible and explain the available options.
Any refund or alternative arrangement will be handled in accordance with the booking agreement and applicable consumer law.
16. Privacy and Personal Information
Personal information collected through accommodation bookings, enquiries, payments and gift voucher purchases is handled in accordance with our Privacy Policy.
Please read our Privacy Policy for further information about how we process personal data and your rights under GDPR.
17. Complaints and Disputes
We aim to provide a welcoming and enjoyable experience for all guests.
If you experience a problem during your stay, please notify our team as soon as possible so that we have an opportunity to address it.
Formal complaints may be submitted by email to reservations@bayviewdownings.com.
We will review complaints fairly and respond within a reasonable period.
These terms are governed by Irish law, without prejudice to any mandatory consumer protections or rights that apply.
18. Changes to These Terms
BayView Downings may update these Terms & Conditions to reflect changes in our services, operating procedures or legal requirements.
The latest version will be published on our website with an updated revision date.
Changes will not retrospectively remove contractual or statutory rights associated with confirmed bookings.
19. Contact Us
Roundhill Properties Ltd
Trading as BayView Downings
Crocknamorleog
Downings, Co. Donegal
Ireland, F92 TD81
Email: reservations@bayviewdownings.com
Website: https://bayviewdownings.com